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Number of Pages 4
This research paper: A 4 page paper reviewing three articles: "Implications of business process management for operations management;" "Knowledge management key to keeping up;" and "Continuous improvement of service operations: Application of service template." Two of the articles are reports of studies done to improve business processes; one is an accountant's advice to colleagues that effective use of knowledge management activities will be the key to their future. Bibliography lists 3 sources.
File: CC6_KSmgmtArtRevBP.rtf
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