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Number of Pages 6
This research paper: 6 pages in length. The changing face of retail has required significant modifications in the manner by which various markets address employee base. Understanding these changes and diligently working toward meeting the need head on, W.H. Smith retail outlets have implemented the notion of appraisals as a means by which to look for staff with skills, knowledge, confidence and ability to add value to the corporation. This Human Resources approach has served to alter the fundamental elements of staffing shop assistants, assistant managers and managers within W.H. Smith retail outlets, as well as address the growing need to fulfill a gaping customer service role that has been missing throughout the retail industry. Bibliography lists 4 sources.
File: LM1_TLCapprs.rtf
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