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Number of Pages 7
This research paper: A 7 page paper that examines the need for good communication in resolving conflict. A reoccurring problem in organizational communication‹whether it deals with governments, corporations, or dealings among the tenants in an apartment building‹is when those involved misunderstand each other. This can result in emotions that only serve to escalate the conflict as the people involved then react to circumstances on a personal level. The negotiating strategies outlined by Fisher, et al, (1991) in the book Getting to Yes are specifically highlighted. Bibliography lists 3 sources.
File: KE9_99occm.rtf
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