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Number of Pages 7
This research paper: A 7 page paper abstracting an article and a book chapter describing two large companies’ approach to negotiating with employees with the aim of improving conditions for each side. Federal Express and Chubb Group took very different approaches to negotiating solutions to problem areas in employee relations, but each operated within the framework presented in “Getting to Yes,” and each arrived at solutions acceptable both to managers and employees. Bibliography lists 3 sources.
File: CC6_KShrmNegoti.rtf
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